The reason to develop operational metrics is to underpin resource allocation discussions. Preventative measures do not yet have solid metrics. We need to change our measures for meaningful conversations around resource allocation. This post introduces the Cost of Operational Impact Metrics (COIM).
Stories, Arcs, and What to Hang on Them
In relaying a resonant message for an intended audience, it helps to have a framework for concise conveyance. Using military constructs relaying how to build our message, we find structure to engage audiences with clarity. Used for sales, interviews, debate or relevant conversations, here are building blocks rarely discussed.
Changing Culture – Feedback Chains
In internal and external messaging, especially used in creating/ adjusting/ retaining culture, there are a few tools we can use. Trouble often is we are one voice in a babbling multitude, without enough signal to clear the noise threshold. For people to pay attention to the signal, it helps to have it broadcast from multiple places - either concurrently or complementarily. We term these feedback chains - that can be put to great use. -scl
Cyber Policy Challenges in Private Sector
Garnering policy adoption from private sector is lacking and continues to lack, to the frustration of public sector proponents. This post tackles the overlooked considerations and challenges.
Messaging, Hanlon’s Razor, and the 95% Rule
Communication breakdowns are not only common, but expected. Whilst there are many reasons, our internal doubt often attributes these to ill intent of the other party. This post explores two often more accurate considerations of human nature in lieu of malice - Hanlon's Razor and The 95% Rule.
Absent Cassandra (Abssandra) is the outcome of knowing there is a question or issue we are required to solve - with no effective internal or external means or understanding to base our plans and programs on. The dangers we don't often admit are framed within the post.
Every major crisis faced today is like an oncoming avalanche - but started as a pebble-sized risk overlooked. How pebble risks grow exponentially over time and how to effectively assess/preempt/mitigate are keys for effective operational resilience.
On Leadership, Glue, and Kintsugi
The role of glue is to mend or join two otherwise separate surfaces. The practice of kintsugi celebrates said joining. Here we look at individuals/ organisations/ leadership and the roles these concepts play in personal and professional dynamics.
Positive or negative, growth is constant provided effort, time and opportunity. Interpreting what/ how/ why for individuals/ groups/ functions requires a gardener's eye to flourish.
On Dangers of Standing Alone
We call on one another's accountability, often recognising the courage required to stand up for right despite challenges. Assuming a stakeholder or leader faces these alone miscasts notions of organisational dynamics and isolation. In some regards we are alone - understand it defies the definition of leadership.