Changing Culture – Feedback Chains

In internal and external messaging, especially used in creating/ adjusting/ retaining culture, there are a few tools we can use. Trouble often is we are one voice in a babbling multitude, without enough signal to clear the noise threshold. For people to pay attention to the signal, it helps to have it broadcast from multiple places - either concurrently or complementarily. We term these feedback chains - that can be put to great use. -scl

On Internal Mapping (3)

Dataset layers are the foundational pieces of building the organisation's map, as without them the map can't be complete. Preferably driven by automated ingests, there are layers likely manually curated - giving greater visibility to broader operations. In tracing the often-understood, rarely-captured components of an organisation - their processes and interdependencies - we need people able to follow paths from start to finish adding the layer to the mix.

On Internal Mapping (2)

Challenges abound when you look to create the sportscards for entities (the context is here). An entity's card is a listing of all the directly-associated, definable information we have data for. Trouble often is, we don't know what we don't know - perhaps you've ideas of what should include, but as more datasets are uncovered or created you may find other elements clearly defining an entity needing included. The point is remain flexible in creating the entity cards, but make certain you aren't mixing two entities in a single card.

On Internal Mapping (1)

If a picture is worth a thousand words, what does it look like when we consolidate a thousand logs? In many organisations, there are many disparate data sets acting as pieces of the organisation's puzzle. An excellent analogy to the approach - you may have an idea of the whole picture (it's on the box) but you don't really appreciate it until you start looking at the pieces. In this each dataset is an additional piece, by taking each piece, mining the relevant parts and how they relate to the whole picture, the organisation gains incremental understanding of not only the value held by the dataset, but where it fits in the greater picture.